Refund Policy
Effective Date: November 17, 2025
Overview
At TaskFlow AI, we're committed to providing you with the best AI-powered task management experience. We want you to be completely satisfied with your subscription. If you're not happy with our service, we offer a straightforward refund policy designed to be fair to both our customers and our business.
14-Day Money-Back Guarantee
We offer a full refund within 14 days of your initial purchase if you're not satisfied with TaskFlow AI. This gives you two weeks to try our platform risk-free and make sure it meets your needs.
How to Request a Refund
To request a refund, please follow these simple steps:
- Email us at support@taskflowai.online
- Include your account email address and order details
- Briefly explain why you'd like a refund
- We'll process your request within 2-3 business days
Our support team will review your request and approve refunds that meet our refund policy criteria.
Refund Conditions
Refunds are available when:
- Your request is submitted within 14 days of purchase
- You haven't used all your free trial credits (if applicable)
- The request is your first refund from us
- You provide a genuine reason for your refund request
Refund Exclusions
We cannot process refunds in the following cases:
- The refund is requested more than 14 days after purchase
- You're requesting a second or subsequent refund
- The subscription was canceled and reactivated multiple times
- You purchased a non-refundable promotional plan
Refund Processing Time
Once your refund is approved, it will be processed to your original payment method within 5-10 business days. Depending on your bank or credit card company, it may take an additional 2-5 business days for the funds to appear in your account.
Subscription Cancellations
If you cancel your subscription before the refund period expires, you'll continue to have access to TaskFlow AI until the end of your billing cycle. No refund will be issued for partial months of service.
Annual Subscriptions
For annual subscriptions, the 14-day refund period applies from the date of purchase. If you're unhappy with TaskFlow AI after this period, you can cancel your subscription and it won't renew, but a refund won't be issued for unused time.
Contact Us
If you have any questions about our refund policy or need assistance, please reach out to our support team:
Policy Updates
TaskFlow AI reserves the right to update this refund policy at any time. Changes will be effective immediately upon posting to our website. We encourage you to review this policy regularly for updates.
Last updated: November 17, 2025